Join Our Team

Green Theory is DC’s first medical cannabis dispensary in Ward 3, rooted in community care, patient education, and premium product curation. We’re building a team that shares our values and passion for cannabis. If you're detail-oriented, dependable, and enthusiastic about the plant, we’d love to hear from you.

  • We’re hiring a friendly, organized Front Desk Associate to join our team. This role is the first point of contact for our patients and plays a critical role in creating a welcoming, compliant, and efficient in-store experience. You’ll manage check-ins, phone calls, and patient flow while supporting the sales team behind the scenes.

    This is a patient-facing, detail-oriented role ideal for someone who thrives on organization, communication, and providing calm, professional service in a regulated environment.

    Key Responsibilities

    • Greet patients warmly and manage the check-in process

    • Verify IDs, medical cards, and visitor passes in accordance with DC regulations

    • Manage patient flow to support an efficient sales floor

    • Answer phone calls and provide clear, accurate information to patients

    • Assist patients with basic questions about the store, process, and policies

    • Maintain a clean, organized, and compliant front desk area

    • Communicate effectively with budtenders and managers during busy periods

    • Support a collaborative, respectful team environment

    What We’re Looking For

    • Prior experience in customer service, hospitality, reception, or retail (preferred but not required)

    • Strong communication skills and a calm, professional demeanor

    • Comfort using mobile devices and computers, including quickly assisting patients with applications on a smartphone and accurately entering information into systems

    • Strong multitasking ability — comfortable managing check-ins, phone calls, and patient questions simultaneously

    • High attention to detail and respect for handling sensitive information in a compliant environment

    • Reliability and punctuality — this role is part of a small team and consistent attendance is essential

    • Willingness to learn, adapt, and work within a regulated medical cannabis setting

    Location: In-store @ 4828 MacArthur Blvd NW Washington, DC 20007
    Compensation: $20/hour, based on experience, with opportunities for growth
    Job Type: Part-time

    • Set shifts: 2 days/week (part-time)

    • Shift hours: 10:15 AM–8:15 PM

    Weekend availability is required (minimum one day per weekend).

    Perks: Employee discount • Ongoing training • Growth potential in a mission-driven business • Participation in tip pool

Use the form below to submit your application. We are currently hiring for part-time Front Desk positions only.