Return Policy
At Green Theory, we are committed to providing high-quality medical cannabis products and excellent patient care. Due to the nature of our products and strict regulatory guidelines, all sales are final. However, we will always work to resolve any issues when possible.
We will consider limited exceptions in the following situations:
Defective products (e.g., a faulty vape cartridge)
Incorrect product received due to a fulfillment error
Products damaged before pickup
If you have a concern, please reach out to our team:
Email: info@greentheorydc.com
Phone: (202) 597-7012
In-store: Speak to any manager on duty
We will do our best to find a fair resolution in line with DC regulations and product safety policies.