Green Theory policies
PRIVACY
POLICY.
At Green Theory, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, shop in our dispensary, or engage with us through third-party platforms like Dutchie.
By using our services, you agree to the practices outlined in this policy.
1.Information We Collect
We may collect the following types of personal information:
- Contact Information – Name, email address, phone number
- Identification Details – Date of birth and photo ID (for age and medical cannabis eligibility)
- Medical Cannabis Registration Info – If you self-certify or register for a temporary DC Medical Cannabis Card through our store
- Order & Purchase History – Products you browse or purchase, including via Dutchie
- Delivery Address – For delivery orders
- Loyalty Program Details – If you join our loyalty program
- Device & Website Usage Info – IP address, browser type, and interactions with our website
2.How We Use Your Information
We use your information to:
- Verify your eligibility for medical cannabis purchases
- Process your orders and provide customer support
- Improve our services and user experience
- Send you updates about your order, our products, or promotions (with your consent)
- Comply with applicable DC medical cannabis laws and regulations
3.Third-Party Services
We share information only with service providers that help us run our business, and only as needed for them to do their job:
- Online menu and ordering: Dutchie, to show our menu and process online orders
- Website and analytics providers: To run our website and understand how visitors use it
- Messaging providers: To send order updates and, if you opt in, promotions by text or email
- Point-of-sale and delivery providers: To complete your purchase or delivery
- ABCA: For medical cannabis verification and compliance
- Legal authorities: When required by law
We do not sell your personal information. We do not share your mobile number or text-messaging consent with third parties for their own marketing.
4.Cookies & Tracking
Our website uses cookies and similar tracking technologies to improve functionality and analyze usage. You can adjust your browser settings to block cookies, but some features may not work as intended.
5.Data Security
We use reasonable safeguards to protect your personal information, such as secure systems and limiting access to staff who need it. However, no system is 100% secure, and we cannot guarantee absolute protection.
6.Your Choices
You may:
- Request access to or deletion of your personal data
- Opt out of promotional communications at any time
- Update your contact preferences by emailing us at [email protected]
We keep your information as long as needed to serve you and as required by DC cannabis regulations, so some records (like purchase and registration records) may need to be kept even if you ask us to delete your data.
7.Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” and notify users if required by law.
8.Contact Us
If you have any questions about this policy or your data, please contact:
Green Theory
4828 MacArthur Blvd NW
Washington, DC 20007
[email protected]
(202) 597-7012